Trusted Veterinary Care in Stanhope, NJ

Frequently Asked Questions

Helping You Navigate Your Pet’s Care

At Byram Animal Hospital, we’re here to help you feel confident about your pet’s care. Whether you’re visiting us for the first time or are one of our long-time clients, we know that veterinary care can come with many questions. Below are answers to some of the most common inquiries we receive from pet owners in Stanhope, NJ, and surrounding communities.

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Frequently Asked Questions

How do I schedule an appointment?
Clients can request appointments in several convenient ways:

We recommend booking wellness appointments in advance. For urgent matters, please call for faster assistance.

What species do you treat?
We treat dogs and cats exclusively. At this time, we do not provide care for exotic pets, birds, or livestock.
Do you offer spaying and neutering services?

Yes. We provide spay and neuter surgeries, including open spay procedures performed with laparoscopic equipment. Our veterinary team is happy to answer questions about your pet’s specific needs.

What should I bring to my first visit?

For your first appointment, please bring:

  • Your pet’s medical records or vaccination history
  • A list of medications or supplements your pet is currently taking
  • Your completed New Client Registration Form (or arrive early to fill one out)
  • A stool sample (if requested)
What payment methods do you accept?
We accept:

  • Visa, Mastercard, and Discover
  • CareCredit® (apply online or in-person)
  • Most major pet insurance providers (we’ll help you with documentation)

Please note: we do not accept checks or American Express.

Do you offer same-day appointments?

We do our best to accommodate same-day urgent care visits when our schedule allows. If your pet needs prompt attention, call us at (973) 347-7500 so we can triage the situation and provide guidance.

What emergency services do you offer?
While we handle urgent care during business hours, after-hours emergencies should be directed to:
Eclipse Veterinary Care

If your pet is experiencing a life-threatening emergency, call them directly or visit their facility immediately.

At what age should my pet be spayed or neutered?

We recommend consulting with your veterinarian to determine the most appropriate age for your pet’s specific breed and lifestyle. Every pet is different, and we’re happy to guide you through the decision-making process.

Need to Cancel or Reschedule?

We understand that things come up! Please try to give us at least 24 hours’ notice if you need to cancel or reschedule. This allows us to offer the slot to another patient in need.

Do you offer prescription refills?

Yes. If your pet is on a recurring medication, please use our Request Medication Refill Form or call us directly. We also offer a secure online pharmacy for home delivery.

Still have questions?

Contact our friendly team at (973) 347-7500 or visit our Contact Page. We’re always here to help you and your pet.